Privacy Policy for Ferrywala Provider

1. Introduction

Welcome to Ferrywala Provider! This Privacy Policy outlines how Ferrywala Provider (“we”, “our”, or “us”) collects, uses, and protects your personal information when you use our mobile application available on the Google Play Store (“App”). By using Ferrywala Provider, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Location Data

    •    We collect and store your real-time location data to facilitate the core functionality of our app. This data enables us to share your location with consumers using the “Ferrywala” app, helping them find and interact with you. Background location tracking is necessary for the app’s functionality, enabling consumers to locate and engage with you efficiently.

2.2 Vendor Information

    •    We collect information about vendors, including your category, name, mobile number, photo, and email address. This information helps us verify and display your profile accurately on the Ferrywala platform.

2.3 Device Information

    •    We may collect information about your mobile device, including its model, operating system, and unique identifiers. This helps us optimize the performance of the app.

3. How We Use Your Information

3.1 Location Data

    •    Your real-time location data is used to display your current location to consumers through the “Ferrywala” app. This feature helps potential customers locate you and enhances your business visibility and accessibility.

3.2 Vendor Details

    •    The collected vendor information is used to verify and display accurate profiles, enhancing transparency and trust within the Ferrywala community.

3.3 Device Information

    •    Device information is used to improve app performance and ensure a seamless user experience.

4. Data Sharing and Disclosure

4.1 Sharing with Consumers

    •    Your real-time location data is shared with consumers using the “Ferrywala” app. This is essential for the app’s primary functionality.

4.2 Service Providers

    •    We may share your information with service providers who assist us in delivering the functionality of the app, including location-based services and vendor management.

4.3 Legal Requirements

    •    We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Data Security

We employ robust security measures to protect your data against unauthorized access, alteration, or destruction. While we strive to safeguard your information, please be aware that no method of transmission over the internet or electronic storage is entirely secure.

6. Your Rights and Choices

6.1 Control Over Location Sharing

    •    You have complete control over when to share your real-time location. You can enable or disable location tracking at any time through the app settings.

6.2 Access and Update Information

    •    You can access and update your account information anytime through the app settings.

6.3 Data Deletion

    •    You have the right to request the deletion of your personal information. For inquiries or requests related to your data, please contact us at the provided contact details.

7. Data Retention

We retain your personal information only for as long as necessary to provide our services and for legitimate business purposes, such as compliance with legal obligations, resolving disputes, and enforcing our agreements.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. If we make significant changes, we will notify you through the app or by other means. Continuing to use the app after such updates indicates your acceptance of the revised Privacy Policy.

9. Contact Us

For any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:

    •    Phone: +919926446622
   •    Email: ferrywalaindia@gmail.com

We appreciate your trust in Ferrywala Provider and strive to provide you with a secure and enhanced digital market experience through our app.

Feel free to adjust any sections or include specific details relevant to your app. Ensure that your contact information is accurately provided. This version is designed to be clear and comprehensive, addressing both user concerns and compliance requirements.

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The Service Provider may use the information you provided to contact you from time to time to provide you with important information, required notices and marketing promotions.

For a better experience, while using the Application, the Service Provider may require you to provide us with certain personally identifiable information, including but not limited to ferrywalaserver2@gmail.com. The information that the Service Provider request will be retained by them and used as described in this privacy policy.

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Google Play Services

The Service Provider may disclose User Provided and Automatically Collected Information:

as required by law, such as to comply with a subpoena, or similar legal process;
when they believe in good faith that disclosure is necessary to protect their rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
with their trusted services providers who work on their behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.

Opt-Out Rights
You can stop all collection of information by the Application easily by uninstalling it. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

Data Retention Policy
The Service Provider will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. If you'd like them to delete User Provided Data that you have provided via the Application, please contact them at ferrywalaserver2@gmail.com and they will respond in a reasonable time.

Children
The Service Provider does not use the Application to knowingly solicit data from or market to children under the age of 13.

The Application does not address anyone under the age of 13. The Service Provider does not knowingly collect personally identifiable information from children under 13 years of age. In the case the Service Provider discover that a child under 13 has provided personal information, the Service Provider will immediately delete this from their servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact the Service Provider (ferrywalaserver2@gmail.com) so that they will be able to take the necessary actions.

Security
The Service Provider is concerned about safeguarding the confidentiality of your information. The Service Provider provides physical, electronic, and procedural safeguards to protect information the Service Provider processes and maintains.

Changes
This Privacy Policy may be updated from time to time for any reason. The Service Provider will notify you of any changes to the Privacy Policy by updating this page with the new Privacy Policy. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

This privacy policy is effective as of 2024-07-01